Privacy Policy
This policy explains how Airdrie Maker Lab collects, uses, stores, and protects personal information.
1. Information we collect
We may collect parent and guardian names, email addresses, phone numbers, postal codes, emergency contacts, child names, ages, enrollment details, progress information, waitlist data, payment-related details, and communications submitted through forms or the parent portal.
2. How we use information
We use personal information to manage registrations, communicate with families, support child safety, provide program updates, manage waitlists, process payments, improve our services, and operate the parent portal.
3. Child information
Child information is collected only as needed to deliver programs responsibly, maintain safety, support learning, and communicate with parents or guardians. We aim to limit collection to what is reasonably necessary.
4. Portal accounts and login data
Parent account information is used to manage access to the portal, allow families to view updates, and support account recovery and administration. We may also use administrative tools to help reset accounts or restore access when requested.
5. Waitlists, camps, and event forms
When you join a waitlist or express interest in a camp or event, we use that information to notify you about relevant openings, schedules, or related programs.
6. Sharing of information
We do not sell personal information. We may share information with trusted service providers, payment processors, hosting providers, or operational tools only where reasonably necessary to run the service.
7. Storage and protection
We use reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure. No storage system or online platform can be guaranteed to be perfectly secure.
8. Retention
We retain information for as long as reasonably necessary to operate programs, maintain records, meet legal obligations, resolve disputes, or support legitimate administrative needs.
9. Your choices
You may request updates or corrections to account and contact information. You may also contact us regarding account access, privacy concerns, or requests related to your information, subject to applicable legal requirements.
10. Cookies and analytics
The website may use essential cookies or similar technologies needed for login, session continuity, functionality, security, and site improvement.
11. Third-party links
Our site may include links to third-party services or platforms. Their privacy practices are governed by their own policies.
12. Policy updates
We may revise this Privacy Policy from time to time. The latest version posted on this page will apply.
13. Contact
If you have questions about this policy, please reach out through our contact page.